AI Inbox Tenant Onboarding Compliance Maintenance Arrears Owner Reports
📬 AI Inbox 👥 Tenant Onboarding ✅ Compliance 🔧 Maintenance 💰 Rent Arrears 📊 Owner Reports
🇦🇺 Queensland RTRA Compliant

Rent Arrears, Handled Automatically

From missed payment to formal notice — AI manages every step, every time, within Queensland law.

2 days
Time to first notice
97%
Recovery rate
100%
RTRA compliant
🔴
Step 01 — Day 1 Missed Payment Detected
Missed Payment Detected
AI detects $540/week rent for Sarah Mitchell at 14 Coral St, Stones Corner has not been received. Automatic reminder SMS + email sent at 9:00am.
TF
Automatic SMS to Tenant
9:00am
Hi Sarah, your rent payment of $540 was due yesterday. Please arrange payment today or contact us. Reference: TCH-2024-001 — Tenantflow
⚖️ RTRA s.93: Rent payment obligations. Tenant has duty to pay rent on due date.
🟡
Step 02 — Day 3 Escalation
No Response — Escalation
No response received. AI escalates automatically. Form 11 Notice to Remedy is drafted with correct QLD details and legal language. Requires tenant response within 7 days (RTRA s.78).
FORM 11 — NOTICE TO REMEDY BREACH
To: Sarah Mitchell, 14 Coral St, Stones Corner QLD 4120
Property: Unit 2, 14 Coral St, Stones Corner
Arrears Amount: $1,080 (2 weeks @ $540/week)
Breach: Failure to pay rent by due date contrary to RTRA Act s.93
Remedy Period: 7 calendar days from date of notice (ends 10 March 2024)
Action Required: Pay full arrears amount or contact property manager to discuss payment plan
🟠
Step 03 — Day 8 Negotiation
Tenant Responds — Payment Plan
Tenant requests payment plan to resolve arrears. AI drafts repayment agreement automatically for PM review and approval.
PROPOSED PAYMENT PLAN
Week Payment Details
Week 1 (11–17 Mar) $1,080 Catch-up arrears + current week
Week 2 (18–24 Mar) $640 Current $540 + catch-up $100
Week 3 (25–31 Mar) $640 Current $540 + catch-up $100
Week 4 (1–7 Apr) $540 Fully cleared
✓ Plan approved by PM — Agreement sent to tenant
🔴
Step 04 — Day 10 (If unresponsive) QCAT Prep
Tribunal Application Package Ready
If tenant remains unresponsive and arrears exceed threshold: Full QCAT application package is prepared, verified for compliance, and ready for submission in minutes.
✓
Rental ledger exported with payment history
✓
Form 2 (QCAT Application) auto-completed with property & tenant details
✓
Notice periods verified (7-day remedy period satisfied)
✓
Bond claim calculation prepared (if applicable)
✓
All statutory declarations and evidence bundled
⚖️ QCAT Application: Everything needed for Queensland Civil and Administrative Tribunal is pre-packaged. PM submits online. Hearing typically scheduled within 2–3 weeks.
✅
Step 05 — Resolution Closed
Arrears Recovered & Case Closed
Sarah Mitchell: $1,620 arrears recovered via payment plan or tribunal order. Total PM time: 4 minutes. All actions documented for audit trail and future reference.
Timeline Summary:
Day 1: Missed payment detected → SMS reminder sent
Day 3: Form 11 sent (7-day remedy period begins)
Day 8: Tenant negotiates payment plan
Day 10: Agreement signed, payments commence
Day 25: Final arrears payment received

Result: Full recovery without tribunal escalation. Tenant re-established on current + catch-up schedule.
$1,620
Total recovered
4 minutes
PM time invested

⚖️ Queensland Legislation Covered Automatically

💰
Arrears management that's on autopilot.
Sarah Mitchell's case shows typical workflow: missed payment detected, escalated fairly, payment plan negotiated, arrears recovered. All within Queensland law. All without PM chasing rent manually.
⏱️ 4 min
PM time invested
💰 $1,620
Arrears recovered
📋 0
Manual documents prepared
✅ 100%
RTRA compliance maintained

Stop chasing rent manually.

Let AI manage arrears from detection to resolution — all within Queensland law.

Get Early Access ← View All Feature Tours